Confirm Your Identity

The first step in the enrollment process is verifying your identity. We do this by asking you to provide some personally identifying information. 
  • The answers you provide are verified against the information we have on file for you.
  • If our records are incorrect or differ from the information you provide, you will not be able to complete the enrollment process. Please contact us for assistance at (800) 874-5544, M-F, 8:30 a.m. – 7:00 p.m. ET.
  • Members who do not have an SSN/TIN will need to contact us for assistance.

Generate Temporary Password

  • The system will send you a temporary password. You must select a destination (e.g. email address) for delivery of the temporary password.
  • Please contact us if you don't want to send your temporary password to any of the available destinations.
  • Select “Continue” to send the temporary password to the selected destination.

Sign On

The authentication process requires that you retrieve your temporary password and enter it to log in to online banking.

  • You should receive your temporary password within 5 minutes of choosing your delivery method and selecting “Continue”.
  • If you don't receive your password, select “Resend Password”.
  • Once you receive your password, enter it into the password field and select “Sign On”.

Once you enter the correct temporary password, you'll be asked to enter a new password.

  • The password requirements are outlined at the top of the screen.
  • To prevent typos, you're required to enter your new password twice.
  • Once you enter your password, select “Continue”.
  • You will use your newly chosen password the next time you log in to Online Banking.